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Ascent360

Sync reservation data into Ascent360 effortlessly

Ascent360 is a powerful Customer Data Platform (CDP) designed to help experience-based businesses build stronger relationships with their guests through targeted marketing and smart segmentation. With the Xola + Ascent360 integration, your guest data from reservations in Xola is automatically synced into your Ascent360 account—enabling personalized email campaigns, custom offers, and deeper customer insights that drive engagement and repeat business.

User Access: Administrator roles have access to install Ascent360 in Xola.

To grant access to users, click here. 

What's covered in this article:

How to Get Started

  • Reach out to Ascent360
  • Ascent360 Handles the Setup
    • Ascent360 will handle the integration process. They'll set up data flows to enable email campaigns, personalized offers, and deeper insights into your customers.
  • Confirmation & Testing
    • Ascent360 will confirm once the connection is active and test the integration to ensure your data is flowing correctly.

How it Works 

  • Any new reservations in Xola will automatically sync relevant customer details to Ascent360. This includes guest names, emails, phone numbers, purchase history, and more.

  • The integration handles data transfers behind the scenes, keeping your systems aligned and up to date.

  • In Ascent360, you can segment your audience based on visit history, spend, visit frequency, and more, then create targeted campaigns to drive repeat business.

Tips for Success

  • Review your data mapping: Work with Ascent360 to make sure the right data fields are being captured and sent.

  • Leverage automation: Set up automated campaigns in Ascent360 based on customer behaviors tracked in Xola, like post-visit thank-you emails, birthday offers, or win-back campaigns.

  • Regularly clean and maintain your database: Use Ascent360’s built-in tools to keep your customer lists clean, deduplicated, and up to date for best results.

  • Measure ROI: Monitor the performance of your Ascent360 campaigns to understand how Xola reservation data is contributing to conversions and retention.