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TourOpp GO!

Sync Xola bookings with TourOpp GO marketplace

Looking to turn more leads into bookings automatically? The TourOpp GO + Xola integration empowers you to automate follow-ups with potential guests via SMS and WhatsApp, helping you close more sales with less manual effort.

By connecting your Xola account to TourOpp GO, you can trigger timely, personalized messages based on booking behavior—like abandoned checkouts, unconfirmed reservations, or upcoming experiences. These automated conversations feel human and helpful, guiding guests through the decision-making process and ultimately increasing your conversion rate.

This integration is ideal for businesses that want to save time, reduce lost sales, and scale communications without relying on staff to follow up manually. With TourOpp GO, you can keep the conversation going—even when you’re off the clock.

User Access: Administrator roles have access to request TourOpp GO! in Xola.

To grant access to users, click here. 

What's covered in this article:

How to Get Started

Follow these steps to set up the integration between Xola and TourOpp GO:

  • Sign up for TourOpp GO
    • If you don’t have an account yet, head to www.touropp.com and create one. Once you're in, complete the onboarding steps to set up your lead capture preferences and messaging workflows.
  • Connect TourOpp GO in Xola
    • In Xola, go to Settings > Apps.
    • Find TourOpp GO, and click Install.
    • Click Connect.
  • Connect Xola in TourOpp GO
    • In TourOpp GO, navigate to Integrations > Xola.
    • Enter your API credentials (if needed). If you don’t see your credentials, contact support@xola.com.
    • Click Connect.

Once the connection is live, you'll receive a confirmation, and TourOpp GO will begin syncing new leads and booking data from Xola.

How it Works

Once connected, TourOpp GO pulls lead data from Xola and begins engaging with guests automatically. Here’s what happens:

  • When a guest begins but doesn’t complete a reservation (e.g., they abandon their cart or request more info), TourOpp captures that lead info from Xola.

  • Automated messages are triggered via SMS or WhatsApp, based on the workflows you’ve set up in TourOpp (such as follow-up reminders or promotional nudges).

  • If the guest completes their reservation, the lead is marked as converted, and they stop receiving messages.

  • You can track the full lifecycle of the lead - right from inquiry to conversion - within TourOpp.

This automation helps you follow up faster, reduce lost sales, and deliver a better experience for potential guests.

Tips for Success

Make the most of your TourOpp and Xola integration with these tips:

  • TourOpp GO allows you to customize your SMS/WhatsApp flows. Use language that reflects your brand voice and creates urgency without being pushy.

  • Experiment with when follow-ups are sent - e.g., immediately vs. a few hours after an abandoned booking - to see what drives the most conversions.

  • Use TourOpp’s analytics dashboard to track response and conversion rates. Adjust your messaging based on what works best.

  • Up-to-date tour names, descriptions, and availability in Xola ensure that TourOpp sends the right info to guests.

  • TourOpp lets you segment leads based on their behavior. You can send different messages to guests who viewed different products, or who booked before.

If you have questions or need help setting up the integration, reach out to: