---
title: When I Work
description: Integrate When I Work with Xola to manage employee schedules efficiently. After linking your accounts, bookings made in Xola appear as open shifts in When I Work, allowing easy assignment of guides.
---

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# When I Work

## Enhance team coordination and operational efficiency by syncing Xola events with When I Work’s staff scheduling platform.

**When I Work** is a powerful **employee scheduling platform** designed to **streamline communication**, **boost team accountability**, and simplify **time tracking** for your entire staff. By integrating **Xola** with **When I Work**, your **real-time events** in Xola automatically **sync** with your staff scheduling, providing a **centralized** and **up-to-date view** of your team’s schedule directly within your When I Work dashboard.

This seamless integration helps you manage your workforce more efficiently, reduce scheduling conflicts, and ensure that everyone is aligned on upcoming shifts and events. It’s a smarter, more efficient solution that supports smooth daily operations and keeps your team productive and informed.

**User Access:** **Administrator**roles have access to set up When I Work in Xola.

To **grant access** to users, [click here](https://seller.xola.app/settings/users).

---

**What's covered in this article:**

- [How to Get Started](https://support.xola.com/when-i-work#get-started)
- [How it Works](https://support.xola.com/when-i-work#how-it-works)
- [Tips for Success](https://support.xola.com/when-i-work#tips)

---

### How to Get Started

- **Create a When I Work Account** 
    - If you don't have one already, sign up for a When I Work account [here](https://wheniwork.com/).
- **Connect When I Work in Xola** 
    - In your Xola account: 
          - Go to the [**App Store Tab**](https://seller.xola.app/apps/), find **When I Work**, and click **Install**.
          - Authorize the Integration by clicking on **Authorize**.
          - In the separate window, enter your primary When I Work username and password to authorize the connection.

---

### How it Works

Once integrated, all new and future reservations made in Xola will appear in your When I Work account as **Open Shifts**. From there, you can:

- **Assign Guides**: Manually assign your guides to the open shifts in When I Work.
- **Self-Assignment**: Allow guides to assign themselves to available shifts through When I Work.

This seamless integration ensures that your scheduling stays up-to-date with real-time events, enhancing operational efficiency.

**Note**: Any past reservations that were in Xola before the integration connection will have to be manually entered into When I Work. 

![10621719935131](https://support.xola.com/hs-fs/hubfs/Knowledge%20Base%20Import/10621719935131.png?width=670&height=217&name=10621719935131.png)

---

### Tips for Success

- **Train Your Staff**: Ensure that your team is familiar with both Xola and When I Work platforms to maximize the benefits of the integration.
- **Regularly Monitor Shifts**: Keep an eye on the Open Shifts in When I Work to promptly assign guides and avoid scheduling conflicts.

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