Virgin Experience Days
Virgin Experience Days + Xola Integration: Reach More Gift-Driven Customers
Virgin Experience Days (VED) is a premier platform for giftable experiences, catering to a broad audience of UK-based and international customers searching for unique and memorable activities.
By integrating VED with Xola, you can seamlessly manage your availability, automate voucher redemptions, and centralize VED bookings—all from your Xola dashboard. This connection simplifies your operations, reduces manual work, and helps you tap into a high-intent market of gift shoppers looking to create lasting memories.
User Access: Administrator or Curator roles have access to set up VED in Xola.
Administrator, Reservationist Lite or Reservationist roles can view and modify VED reservations in Xola.
Equipment Manager, Guide Manager or Guide roles can only view VED reservations on the Roster.
To grant access to users, click here.
What’s covered in this article:
How to Get Started
- Become a Virgin Experience Days Partner
- If you're not already a partner, visit https://www.virginexperiencedays.co.uk/partner-enquiry and complete the supplier application. Once approved, the VED team will help you list your experiences on their site.
- Install the Integration in Xola
- Go to the App Store in Xola.
- Locate the Virgin Experience Days app and click Install.
- Configure Your Experiences
- Click Visit Settings Page or go to Settings > Apps > Virgin Experience Days > Configure.
- Select the experiences you want Virgin Experience Days to access. This gives Virgin Experience Days permission to view the selected experiences' availability.
How it Works
Once connected, here’s what you can expect:
- Real-Time Availability Sync
Xola updates your calendar across both platforms automatically, so you never worry about double bookings. - VED Redemptions Appear in Xola
When a VED customer redeems a gift, their reservation is created in Xola, just like any other reservation. - Gift Code Support
VED issues redemption codes to customers, which are validated through Xola during the reservation process. - Standard Communications
Customers receive the standard confirmation emails and reminders set in your Xola settings, providing a seamless experience. - Simplified Reporting
VED reservations are included in your Xola reports, helping you track performance and revenue by sales channel.
Tips for Success
- Use Clear and Compelling Experience Descriptions
Make sure your Xola experience descriptions, images, and pricing match what’s shown on the VED site to avoid confusion. - Keep Your Availability Up to Date
Ensure your Xola calendar is always accurate - VED pulls directly from it to offer customers available dates. - Create a Smooth Redemption Experience
Work with VED to clearly communicate the steps for customers to redeem their vouchers and book their reservations.