--- title: Tourbase description: Easily sync your listings, availability, and reservations between Xola and Tourbase to simplify operations and prevent double-bookings. --- [Skip to content](https://support.xola.com/tourbase#main-content) English Show submenu for translations [![Xola](https://support.xola.com/hubfs/logo.svg)](https://www.xola.com/) - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) Open main navigation Close main navigation - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) - English Show submenu for translations - [Login](https://xola.com/_public/login.html) [Login](https://xola.com/_public/login.html) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.xola.com/?hsLang=en) 2. [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en) 3. [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) # Tourbase ## Easily sync your products, availability, and reservations between Xola and Tourbase to simplify operations and prevent double-bookings. **Xola’s integration with Tourbase** provides a **seamless connection** between the two platforms, allowing you to effortlessly **synchronize your products, real-time availability, and customer reservations**. This integration is designed to **streamline your operations**, **reduce manual data entry**, and **save valuable time** by ensuring that both systems are always in sync. Whether you're managing high volumes or just want to simplify your day-to-day, this integration helps you stay organized and efficient. Below, you’ll find everything you need to know to **get started**, understand **how the integration works**, and apply **best practices** to ensure long-term success. **User Access:** **Administrator** or **Curator **roles have access to set up Tourbase in Xola. **Administrator, Reservationist Lite **or** Reservationist **roles can view and modify Tourbase reservations in Xola.  **Equipment Manager, Guide Manager** or **Guide **roles can only view Tourbase reservations on the Roster.  To **grant access** to users, [click here](https://seller.xola.app/settings/users). --- **What's covered in this article:** - [How to Get Started](https://support.xola.com/tourbase#get-started) - [How it Works](https://support.xola.com/tourbase#how-it-works) - [Tips for Success](https://support.xola.com/tourbase#tips) --- ### How to Get Started Follow these steps to connect your Xola account with Tourbase: - **Become a Tourbase partner** - Sign up by going to [https://tourbase.com/ota/](https://tourbase.com/ota/) **Set Up Required Ticketing Settings in Xola** - To be eligible for listing on **Tourbase**, each product must: - Have **QR code ticketing enabled** in Xola. - Go to [Settings > Apps](https://seller.xola.app/apps?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819). - Find **QR Code Scanning**,and click **Install**. - Go to **[Products > Experiences](https://seller.xola.app/products/experiences?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819)** **>** **Edit > Guest Management> Tickets**. - Toggle on **Enable QR Code tickets for this experience** - Turn on **One ticket per guest or per group**. - - Go to [Products >Global Settings> Check in Preferences](https://seller.xola.app/products/globalSettings/checkin) - Toggle on **Require Check-In** Require Check-In can be done on a per experience level if you do not want to turn it on for all experience. Just go to **[Products > Experiences](https://seller.xola.app/products/experiences?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819)** **>** **Edit > Guest Management> Check- in > Override the global setting. ** - **Connect Tourbase in Xola** - In Xola, go to [Settings > Apps](https://seller.xola.app/apps). - Find **Tourbase**, and click **Install**. - Click **Connect**. - To **configure** which products you would like Tourbase to connect to, navigate to **Settings > Apps > Tourbase**, and click **Configure**. Here you can choose which products you want to connect.  Once you have connected, contact your Tourbase onboarding contact or account manager. They’ll configure the connection to begin pushing reservations directly into your Xola account. --- ### How it Works - **Live Inventory Sync** Availability in Xola is shared directly with Tourbase in real time. If a slot sells out or is modified in Xola, Tourbase will reflect those changes immediately. - **Reservation Flow** When a customer makes a reservation on Tourbase, the reservation is instantly created in Xola—just like any other direct reservation—with full customer and payment information (if enabled). - **Two-Way Updates** Tourbase can pull data from Xola (availability, pricing, etc.), and Xola receives all reservation-related updates made through Tourbase. - **Communication** Confirmation emails and guest communications are typically handled by Xola after the reservation is created, but you can configure this based on your preferences. ### Tips for Success - **Keep Your Experiences Up to Date in Xola** Xola is the source of truth for availability and product info. Make all schedule, pricing, or blackout changes directly in Xola. - **Use Consistent Naming** Match experience titles and IDs between Xola and Tourbase to avoid confusion when mapping experiences. - **Monitor Early Reservations** For the first few weeks after integration, monitor reservations closely to ensure everything is syncing properly. - **Stay in Touch with Support** If you make major changes in your Xola account (e.g., new products or changes to pricing structures), let your Tourbase team know so they can review and re-map if needed. - **Review Customer Info in Xola** Since all reservations flow into Xola, use Xola to manage rosters, send emails, and prepare for upcoming tours. - For Xola integration questions, reach out to **[support@xola.com](mailto:support@xola.com)**. - [Getting Started](https://support.xola.com/getting-started?hsLang=en#main-content) - [Account Setup & Configuration](https://support.xola.com/getting-started?hsLang=en#account-setup-configuration) - [Website Integration & Installation](https://support.xola.com/getting-started?hsLang=en#website-integration-installation) - [Flex Plans](https://support.xola.com/getting-started?hsLang=en#flex-plans) - [Managing Purchases & Customers](https://support.xola.com/managing-purchases-customers?hsLang=en#main-content) - [Purchases Management](https://support.xola.com/managing-purchases-customers?hsLang=en#purchases-management) - [Reservation Management](https://support.xola.com/managing-purchases-customers?hsLang=en#reservation-management) - [Customer Management](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-management) - [Customer Data & Engagement](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-data-engagement) - [Reporting](https://support.xola.com/reporting?hsLang=en) - [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en#main-content) - [Xola App Store Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#xola-app-store-integrations) - [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) - [Marketing & Tracking Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#marketing-tracking-integrations) - [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en#main-content) - [Mobile Tools and Apps](https://support.xola.com/mobile-and-hardware?hsLang=en#mobile-tools-and-apps) - [Hardware Setup & Devices](https://support.xola.com/mobile-and-hardware?hsLang=en#hardware-setup-devices) - Company - [About Us](https://www.xola.com/about) - [Careers](https://www.xola.com/team) - [Press](https://www.xola.com/press) - [Support](https://www.xola.com/support) - [Security Policy](https://www.xola.com/security-policy/) - Resources - [Articles](https://www.xola.com/articles/) - [Help Center](https://support.xola.com/) - [Success Stories](https://www.xola.com/success-stories/) - [App Store](https://www.xola.com/app-store) - [Demo](https://www.xola.com/demo) - [Xola Universe](https://www.xola.com/universe/) - Documentation - [API Documentation](https://developers.xola.com/) - [Payment Services Agreement](https://www.xola.com/payment-services-agreement/) - [Terms](https://www.xola.com/terms/) [![logo](https://support.xola.com/hubfs/logo.svg "logo")](https://www.xola.com/) © 2026 Xola Inc. 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