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Tiqets

Expand your reach with global ticketing platforms

Tiqets helps travelers discover and book last-minute mobile tickets to top museums, attractions, and experiences worldwide. By integrating Tiqets with your Xola account, you can seamlessly sync real-time availability, ensuring that your offerings on Tiqets always reflect the most up-to-date schedule.

All reservations made through Tiqets are automatically pulled into your Xola dashboard, allowing you to manage bookings from one central system. This eliminates manual entry, helps prevent overbookings, and streamlines your operations—so you can focus more on delivering a great guest experience and less on managing third-party sales.

User Access: Administrator or Curator roles have access to set up Tiqets in Xola.

Administrator, Reservationist Lite or Reservationist roles can view and modify Tiqets reservations in Xola. 

Equipment Manager, Guide Manager or Guide roles can only view Tiqets reservations on the Roster. 

To grant access to users, click here. 

What's covered in this article:

How to Get Started

  • Create a Tiqets Account
    • If you’re not already working with Tiqets, sign up here.
  • Install the Integration in Xola
    • Go to the App Store in Xola.
    • Locate the Tiqets app, and click Install.
  • Configure the Integration Settings
    • After installing, click Visit Settings Page or navigate to Settings > Apps > Tiqets > Configure.
    • Select which products you want to make available to Tiqets.
    • Selecting products here allows Tiqets to view availability but not yet sell them.
  • Complete Product Mapping with Tiqets
    • Work directly with the Tiqets API team to map your Xola products to their platform.
    • This mapping step is required for Tiqets to start sending reservations into Xola.

How it Works

  • Travelers book tickets through Tiqets’ website or mobile app.

  • Tiqets pulls live availability from the Xola products you’ve selected during configuration.

  • Once your listings are mapped by the Tiqets API team, reservations made through Tiqets will be pushed automatically into your Xola dashboard.

  • Xola manages the availability and confirms the reservation in real time, keeping your calendar up to date.

Tips for Success

  • Select Only Relevant Products
    Only select the products you want to appear on Tiqets. You can update this at any time in your Xola settings.

  • Work Closely with the Tiqets API Team
    Mapping is not automatic - make sure to coordinate with your Tiqets representative to complete this step accurately.

  • Check Availability Settings in Xola
    Ensure your schedules, cutoff times, and availability rules are accurate, as Tiqets will reflect what’s configured in Xola.

  • Monitor Reservations
    Once integrated, Tiqets reservations will flow into your dashboard just like any other channel, so be sure to review your calendar for any updates or changes.