If you want to print physical tickets for your experiences—complete with your branding, reservation details, and experience information—Xola offers a professional solution through its partnership with Stimare. This feature is ideal for tour operators, attractions, or venues looking to create a more polished, on-site check-in and guest entry process.
With the Stimare CLS 300 printer, you can issue branded tickets that improve operational flow and elevate the guest experience. However, this integration requires coordination with Xola Support and Stimare to ensure proper configuration before any hardware is purchased.
Enhance your on-site experience by providing guests with professional, branded tickets. With Xola’s Ticket Printing integration, you can streamline check-in, improve brand visibility, and create a seamless, memorable first impression—especially useful for large groups or high-volume entry points.
User Access: Administrator roles have access to set up Ticket Printers in Xola.
Reservationist Lite or Reservationist roles can view and select which printer to print to in Xola.
Administrator, Reservationist Lite, Reservationist, Equipment Manager, Guide Manager or Guide roles can print tickets when checking in guest reservations in Xola.
To grant access to users, click here.
What’s Included in This Article
Overview of Ticket Printing with Xola
Xola allows you to print physical tickets that include:
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Reservation details (date, time, guest info)
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Your company logo or branding
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Custom experience information
This setup is perfect for operators looking to offer guests a tangible check-in pass or entry credential.
Printer Hardware: Stimare CLS 300
Xola partners with Stimare to configure your ticket layout and ensure compatibility. The recommended printer is the:
This model is fast, reliable, and optimized for use with Xola’s system.
Important Note Before Purchasing
Please do not purchase the Stimare CLS 300 printer until you have:
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Requested access through the Xola App Store
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Spoken with a Xola representative
A support agent will work directly with Stimare to guide your ticket design and setup process.
How to Request Access in the Xola App Store
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In Xola, go to the App Store
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Locate the Ticketing app
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Click Request Access
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Complete the pop-up confirmation to submit your request
Next Steps & Support Coordination
After requesting access:
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A Xola Support Agent will reach out to you
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They’ll begin communications with Stimare
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You’ll receive instructions to finalize your ticket printer setup
Once this process is complete, you’ll be ready to start issuing professional, custom-branded tickets to your guests.
How Ticket Printing Works
On Dashboard
- Navigate to your Dashboard, locate the guest's event, and click on it to show the roster.
- Next, locate the Check-In column under the guest section:
- Check in the group by clicking on the green
button next to the group name at the top.
- Check in the group by clicking on the green
When you click the Check In button next to a reservation, a pop-up will appear prompting you to select how many guests you'd like to check in and/or print tickets for. You can:
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Check in all guests at once or partially check in a group
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Print physical tickets for the selected number of guests (if you’ve set up ticket printing).
On The Quick Dashboard Search Bar
- Navigate to your Dashboard. At the top of your screen, there is a search bar that enables you to quickly find a customer using their name, email, phone number, tag, or ID.
- Once a customer is searched and selected, click the check mark. Here you can:
- Check in the group by clicking on the green button next to the group name at the top.
- Check in the group by clicking on the green
When you click the Check In button next to a reservation, a pop-up will appear prompting you to select how many guests you'd like to check in and/or print tickets for. You can:
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Check in all guests at once or partially check in a group
-
Print physical tickets for the selected number of guests (if you’ve set up ticket printing).