--- title: Stripe BBPOS Chipper (Mobile) Hardware Setup description: "This article details how to connect the BBPOS Chipper for mobile EMV payments—chip & PIN or contactless—via Bluetooth with Xola Phone and Kiosk apps. It covers prep steps like installing the EMV app in Xola, powering on the reader, discovering and pairing it, and verifying the connection so you're ready to accept payments. Note: Stripe no longer sells this device, but setup and support instructions remain valid." --- [Skip to content](https://support.xola.com/stripe-bbpos-chipper-mobile-hardware-setup#main-content) English Show submenu for translations [![Xola](https://support.xola.com/hubfs/logo.svg)](https://www.xola.com/) - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) Open main navigation Close main navigation - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) - English Show submenu for translations - [Login](https://xola.com/_public/login.html) [Login](https://xola.com/_public/login.html) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.xola.com/?hsLang=en) 2. [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en) 3. [Hardware Setup & Devices](https://support.xola.com/mobile-and-hardware?hsLang=en#hardware-setup-devices) # Stripe BBPOS Chipper (Mobile) Hardware Setup ## Wire‑free Chipper setup for mobile POS The **Stripe BBPOS Chipper** is a **mobile, battery-powered card reader** designed for **iOS and Android Xola systems**. This compact device enables you to process **EMV-compliant payments**, supporting **Chip & PIN**, **Contactless** transactions (including **Apple Pay**, **Google Pay**, and **tap-enabled credit/debit cards**), and **magnetic stripe swipes**. Please note that while the **BBPOS Chipper** remains **compatible with supported apps**, **Stripe has discontinued the sale of this hardware**. If you already own this reader, you can continue using it without issue. However, for new device purchases or hardware setup, we recommend transitioning to a **currently supported Stripe reader**, such as the [Stripe Reader M2](https://support.xola.com/stripe-reader-m2-mobile-hardware-setup?hsLang=en) or [BBPOS WisePOS E](https://support.xola.com/bbpos-wisepos-e-desktop-hardware-setup?hsLang=en), to ensure full functionality and support moving forward. **User Access:** **Administrator, Reservationist Lite **or** Reservationist **roles can set up credit card readers and process payments using Xola hardware. To **grant access** to users, [click here](https://seller.xola.app/settings/users). --- **What's covered in this article: ** - [Looking for a new device?](https://support.xola.com/hc/en-us/articles/37953432802331-Stripe-BBPOS-Chipper-Mobile-Hardware-Setup?hsLang=en#h_01JXKGMB9E9G40SBWX8QKG39EJ) - [How to Set Up the BBPOS Chipper](https://support.xola.com/hc/en-us/articles/37953432802331-Stripe-BBPOS-Chipper-Mobile-Hardware-Setup?hsLang=en#h_01JXKGR7EJG43W36PAV5YVXQ8M) - [Xola Phone App](https://support.xola.com/hc/en-us/articles/37953432802331-Stripe-BBPOS-Chipper-Mobile-Hardware-Setup?hsLang=en#h_01JXNB2Y9CT51WQP7AD8MXTKRQ) - [Xola Kiosk App](https://support.xola.com/hc/en-us/articles/37953432802331-Stripe-BBPOS-Chipper-Mobile-Hardware-Setup?hsLang=en#h_01JXNB3S50RJX3RKYEQ21VMX4F) - [Other Xola Hardware Devices](https://support.xola.com/hc/en-us/articles/37953432802331-Stripe-BBPOS-Chipper-Mobile-Hardware-Setup?hsLang=en#h_01JXKGE3G4KJAASRG1CQTP8JZB) --- ### Looking for a new device? If you are looking for a mobile hardware to purchase, please see the following: - The Stripe Reader M2 is available for the US. Purchase **[here](https://shop.xola.com/collections/hardware/products/stripe-reader-m2)**. - The BBPOS WisePad 3 is only available for CA & UK. Purchase **[here](https://shop.xola.com/collections/hardware/products/bbpos-wisepad-3?country=CA)**. - Desktop-compatible payment hardware [here](https://shop.xola.com/collections/hardware/products/bbpos-wisepos-e). --- ### How to Set Up the BBPOS Chipper Ensure the EMV app is installed in your Xola account. To do this: - Navigate to **[Settings > Apps](https://seller.xola.app/settings/apps) **and scroll through the list of apps until you locate one titled **EMV**.  ![Untitled design (31)](https://support.xola.com/hs-fs/hubfs/Untitled%20design%20(31).png?width=670&height=307&name=Untitled%20design%20(31).png) - If the app is not already installed in your Xola account, take these next steps: - Navigate to the **[App Store tab](https://seller.xola.app/apps)**. - Locate **EMV**,and select the App Store tile. - Click the green **Install **button. [![Untitled design (32)](https://support.xola.com/hs-fs/hubfs/Untitled%20design%20(32).png?width=670&height=307&name=Untitled%20design%20(32).png)](https://support.xola.com/hubfs/Untitled%20design%20(32).png?hsLang=en) --- #### Xola Phone App - Once installed from the Xola App Store, you must also download the current version of the **Xola Phone** app for your mobile device. ![37953432799003](https://support.xola.com/hs-fs/hubfs/Imported%20sitepage%20images/37953432799003.png?width=670&height=174&name=37953432799003.png) - When you open the Xola Phone app on your mobile device, tap **Accept** when prompted to allow Bluetooth. - Power on the BBPOS Chipper device. - When ready to connect the device’s light will flash blue every 1-3 seconds. - You are now ready to pair the device. - In the Xola Phone App, go to **Settings**. - Tap **Payment Hardware**. - Under **Payment Device Type**, select **Bluetooth payment device**. - Once the BBPOS Chipper device is discovered, the name of the device (ex: CHB000000000000) will be displayed under the **Nearby Devices** column. - - Tap the **Connect** button to the right of the device name. - A Bluetooth Pairing Request message will appear; select **Pair**.  - A green message on your phone screen confirms the device is successfully connected.   - A **yellow dot will be next to the Settings** icon in the Xola Phone app until standby mode is activated. - Once connected and ready the device status will be indicated by a **green dot next to the Settings** icon on the lower right corner of the app.  If you successfully complete the above steps, you are now ready to take payments. A new payment option will be available when making a purchase in the back office. On the payment screen, ensure the ![37953451667867](https://support.xola.com/hs-fs/hubfs/Imported%20sitepage%20images/37953451667867.png?width=81&height=36&name=37953451667867.png) icon is selected as the **Method.** You will have 5 minutes to process a card. If it fails, you can try another card or use a different payment method. All purchases made via your Chip & Pin hardware will be tagged **EMV**. [![Untitled design (1)](https://support.xola.com/hs-fs/hubfs/Untitled%20design%20(1).gif?width=670&height=307&name=Untitled%20design%20(1).gif)](https://support.xola.com/hubfs/Untitled%20design%20(1).gif?hsLang=en) --- #### Xola Kiosk App Once EMV is installed from the Xola App Store, you must also download the current version of the **Xola Kiosk** app for your tablet device. [![Untitled design (35)](https://support.xola.com/hs-fs/hubfs/Untitled%20design%20(35).png?width=670&height=307&name=Untitled%20design%20(35).png)](https://support.xola.com/hubfs/Untitled%20design%20(35).png?hsLang=en) - Power on your BBPOS Chipper.  - Log into your Xola account in the Kiosk App. - After logging in, click the **Configure Payment Hardware** button. - Set the **POS Label** if it is not already set. - Click the **Discover Devices** button. - Click the **Connect** button in line with your device. - Once paired, click the green **Open Checkout** button in line with your device.  [![Untitled design (9)](https://support.xola.com/hs-fs/hubfs/Untitled%20design%20(9).gif?width=670&height=307&name=Untitled%20design%20(9).gif)](https://support.xola.com/hubfs/Untitled%20design%20(9).gif?hsLang=en) **Note:** Any time that you launch the Kiosk App, you need to pair your BBPOS Chipper.  For more instructions and troubleshooting from Stripe, **[click here](https://support.stripe.com/questions/a-bluetooth-reader-is-encountering-issues-connecting-to-my-point-of-sale-application)**. --- ### Other Xola Hardware Devices Please reference the table below for a breakdown of each Xola card reader's compatibility.  |   | **Supported Countries** | **Device(s)** | **Mobile / Desktop** | **Xola App** | **Connection** | **Price\*\*** | **Where to Purchase** | | --- | --- | --- | --- | --- | --- | --- | --- | | **BBPOS WisePOS E** | US, CA, UK, EU | Desktop Computers/Laptops Tablets | Desktop Only | [Xola via desktop browser](http://seller.xola.app/) Xola Tablet app  | Bluetooth | $349 for BBPOS card reader $49 for the dock | [BBPOS WisePOS E](https://shop.xola.com/collections/hardware/products/bbpos-wisepos-e) [Dock for countertop](https://shop.xola.com/collections/hardware/products/bbpos-wisepos-e-dock) | | **Stripe Reader M2** | US | Phones Tablets | Mobile Only | Xola Phone mobile app Xola Kiosk app | Bluetooth | $99 for Stripe Reader M2 $19 for the dock $12 for the Tablet mount | [Stripe Reader M2](https://shop.xola.com/collections/hardware/products/stripe-reader-m2) [Dock for countertop](https://shop.xola.com/collections/hardware/products/dock-for-stripe-reader-m2) [Mount for Tablets](https://shop.xola.com/collections/hardware/products/mount-for-stripe-reader-m2) | | **BBPOS WisePad 3** | CA, UK, EU | Phones | Mobile Only | Xola Phone mobile app Xola Kiosk app | Bluetooth | $119 for the card reader | [Xola Purchase Link](https://shop.xola.com/collections/hardware/products/bbpos-wisepad-3?country=CA) | - 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