---
title: OnceThere
description: This article provides a step-by-step guide on integrating your Xola account with OnceThere, a booking marketplace that connects experience providers with travelers seeking local activities, attractions, and tours. Learn how to sign up with OnceThere, connect your Xola experiences, and manage reservations effectively to increase your visibility and bookings.
---

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# OnceThere

## Expand Your Reach with the Xola + OnceThere Integration

**OnceThere** is a **booking marketplace** designed to help **experience providers** streamline **online reservations** and expand their reach by connecting with **local distribution channels**. By listing your activities on OnceThere, you can increase your visibility and attract more **travelers** who are actively seeking unique experiences.

Through the **Xola + OnceThere integration**, your **real-time availability** is automatically synced, ensuring that customers see up-to-date inventory when booking. This integration also allows you to **accept reservations directly from the OnceThere platform**, eliminating the need for manual updates and reducing the risk of **overbooking**.

**User Access:** **Administrator** or **Curator **roles have access to set up OnceThere in Xola.

**Administrator, Reservationist Lite** or** Reservationist **roles can view and modify OnceThere reservations in Xola. 

**Equipment Manager, Guide Manager** or **Guide **roles can only view OnceThere reservations on the Roster. 

To **grant access** to users, [click here](https://seller.xola.app/settings/users).

---

**What's covered in this article:**

- [How to Get Started](https://support.xola.com/oncethere#get-started)
- [How it Works](https://support.xola.com/oncethere#how-it-works)
- [Tips for Success](https://support.xola.com/oncethere#tips)

---

### How to Get Started

- **Create a OnceThere Account** 
    - To begin, you’ll need a OnceThere account. You can sign up with them [here](https://www.oncethere.com/).
- **Install the Integration in Xola** 
    - Go to the [App Store](https://seller.xola.app/apps) in Xola.
    - Locate the **OnceThere** app and click **Install**.
- **Configure Your Experiences** 
    - Click **Visit Settings Page** or go to **[Settings \> Apps](https://seller.xola.app/settings/apps) \>** **OnceThere \> Configure**.
    - Select the **experiences** you want OnceThere to access. This gives OnceThere permission to view the selected experiences' availability.
- **Complete the Mapping** 
    - Once enabled, **OnceThere will contact Xola's integrations team** to finalize the mapping between your products and their system.

---

### How it Works

- Once connected, Xola shares real-time availability for the selected experiences with OnceThere.
- Travelers can then book those experiences directly through OnceThere’s website and partner channels.
- Reservations made on OnceThere are pushed automatically into your Xola account.

While the experience availability is shared automatically, **mapping the products between Xola and OnceThere must be completed manually** by OnceThere’s API team.

---

### Tips for Success

- After selecting your experiences in Xola, **reach out to the OnceThere team** to initiate and complete the mapping process.
- Ensure the experiences you share are configured properly in Xola (no unsupported pricing structures or manual accept settings).
- Double-check reservation behavior after integration by doing a test booking with OnceThere’s team.

- [Getting Started](https://support.xola.com/getting-started?hsLang=en#main-content)

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    - [Purchases Management](https://support.xola.com/managing-purchases-customers?hsLang=en#purchases-management)
    - [Reservation Management](https://support.xola.com/managing-purchases-customers?hsLang=en#reservation-management)
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