--- title: Klook description: This article walks you through integrating Xola with Klook to automatically synchronize your product availability and bookings on their travel marketplace. It covers setup steps—including installing the Klook app in Xola, mapping your experiences, and performing test reservations—to ensure real-time data sync and prevent overbookings. The guide also includes troubleshooting tips for common integration issues. --- [Skip to content](https://support.xola.com/klook#main-content) English Show submenu for translations [![Xola](https://support.xola.com/hubfs/logo.svg)](https://www.xola.com/) - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) Open main navigation Close main navigation - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) - English Show submenu for translations - [Login](https://xola.com/_public/login.html) [Login](https://xola.com/_public/login.html) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.xola.com/?hsLang=en) 2. [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en) 3. [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) # Klook ## Sync Xola availability and bookings with Klook **Klook** is a leading **global travel and experiences platform** that helps millions of travelers **discover and book unforgettable activities**, including **escape rooms**, tours, and attractions. By integrating **Xola with Klook**, you can effortlessly tap into a **worldwide audience**, boost your exposure, and **drive more reservations**—all while maintaining accurate, real-time availability. This connection ensures that your **inventory, schedule, and bookings stay perfectly in sync** between Klook and Xola, so there’s no need for manual updates or double entry. Whether you’re looking to grow your international presence or streamline operations, the **Klook + Xola integration** offers a powerful way to expand your reach and scale your business with confidence. **User Access:** **Administrator** or **Curator **roles have access to set up Klook in Xola. **Administrator, Reservationist Lite **or** Reservationist **roles can view and modify Klook reservations in Xola.  **Equipment Manager, Guide Manager** or **Guide **roles can only view Klook reservations on the Roster.  To **grant access** to users, [click here](https://seller.xola.app/settings/users). --- **What's covered in this article:** - [How to Get Started](https://support.xola.com/klook#get-started) - [How it Works](https://support.xola.com/klook#how-it-works) - [Tips for Success](https://support.xola.com/klook#tips) --- ### How to Get Started - **Create a Partner Account with Klook** - If you're not already a Klook partner, visit [Klook’s Partner Page](https://www.klook.com/partner/) to sign up. - Once your partner account is active, reach out to your Klook account manager or Klook Partner Support to request integration with Xola. - **Set Up Required Ticketing Settings in Xola** - To be eligible for listing on Klook, each product must: - Have **QR code ticketing enabled** in Xola. - Go to [Xola App Store. ](https://seller.xola.app/apps/) - Find **QR Code Scanning**,and click **Install**. - Have **Ticketing enabled** in Xola. - Go to [Xola App Store. ](https://seller.xola.app/apps/) - - - - Find **Ticketing**,and click **Install**. - Have **exactly one ticket per guest**. - Go to **[Products \> Experiences](https://seller.xola.app/products/experiences)** **\>** **Edit \> Guest Management\>Tickets**. - Toggle on **Enable QR Code tickets for this experience**. - Turn on **One ticket per guest**. - Use **per-person pricing** (Klook does ***not***support per-event or group pricing). - If your product is Per Event pricing, Klook will not connect with that Product. - Go to [Products \>Global Settings\> Check in Preferences](https://seller.xola.app/products/globalSettings/checkin) - Toggle on **Require Check-In** Require Check-In can be done on a per experience level if you do not want to turn it on for all experience. Just go to **[Products \> Experiences](https://seller.xola.app/products/experiences?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819)** **\>** **Edit \> Guest Management\> Check-in\> Override the global setting. ** - **Enable the Klook App in Xola** - After approval, log in to your Xola account: - Go to [Xola App Store. ](https://seller.xola.app/apps/) - Find **Klook**, and click **Install**. - Click **Connect**. To **configure** which products you want Klook to connect to, navigate to **Settings \> Apps \> Klook** and click **Configure**. Here you can choose which products you want to connect. Once you have connected, contact your Klook account manager. They'll configure the connection to begin pushing reservations directly into your Xola account. --- ### How it Works Once your integration is active: - Your Xola schedule is synced in real-time to Klook, so customers can only reserve times that are truly available. - There’s no need for manual entry; Klook reservations show up in your Xola dashboard just like any other online reservations.  - This allows for easy scanning and check-in on-site using Xola’s built-in tools. - Klook only supports listings that: - Use **per-person pricing** - Include **1 ticket per guest** - Have **QR code ticketing enabled** - Products not meeting these criteria will not be displayed on Klook or made available for purchase. --- ### Tips for Success - **Keep your Xola schedule accurate: **Your Klook listings are only as good as your Xola calendar. Update your schedules and blackout dates regularly. - **Track performance in Xola: **Use Xola’s reporting tools to monitor Klook's performance as a sales channel. - **Stay aligned with Klook’s requirements: **Double-check your ticketing and pricing structure before submitting new products to avoid listing delays. If you need help getting started, contact your Klook account manager.  - [Getting Started](https://support.xola.com/getting-started?hsLang=en#main-content) - [Account Setup & Configuration](https://support.xola.com/getting-started?hsLang=en#account-setup-configuration) - [Website Integration & Installation](https://support.xola.com/getting-started?hsLang=en#website-integration-installation) - [Flex Plans](https://support.xola.com/getting-started?hsLang=en#flex-plans) - [Managing Purchases & Customers](https://support.xola.com/managing-purchases-customers?hsLang=en#main-content) - [Purchases Management](https://support.xola.com/managing-purchases-customers?hsLang=en#purchases-management) - [Reservation Management](https://support.xola.com/managing-purchases-customers?hsLang=en#reservation-management) - [Customer Management](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-management) - [Customer Data & Engagement](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-data-engagement) - [Reporting](https://support.xola.com/reporting?hsLang=en) - [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en#main-content) - [Xola App Store Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#xola-app-store-integrations) - [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) - [Marketing & Tracking Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#marketing-tracking-integrations) - [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en#main-content) - [Mobile Tools and Apps](https://support.xola.com/mobile-and-hardware?hsLang=en#mobile-tools-and-apps) - [Hardware Setup & Devices](https://support.xola.com/mobile-and-hardware?hsLang=en#hardware-setup-devices) - Company - [About Us](https://www.xola.com/about) - [Careers](https://www.xola.com/team) - [Press](https://www.xola.com/press) - [Support](https://www.xola.com/support) - [Security Policy](https://www.xola.com/security-policy/) - Resources - [Articles](https://www.xola.com/articles/) - [Help Center](https://support.xola.com/) - [Success Stories](https://www.xola.com/success-stories/) - [App Store](https://www.xola.com/app-store) - [Demo](https://www.xola.com/demo) - [Xola Universe](https://www.xola.com/universe/) - Documentation - [API Documentation](https://developers.xola.com/) - [Payment Services Agreement](https://www.xola.com/payment-services-agreement/) - [Terms](https://www.xola.com/terms/) [![logo](https://support.xola.com/hubfs/logo.svg "logo")](https://www.xola.com/) © 2026 Xola Inc. 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