--- title: Hellotickets description: Hellotickets specializes in offering tickets to live events, guided tours, theme parks, museums, and local attractions in top travel destinations around the world. --- [Skip to content](https://support.xola.com/hellotickets#main-content) English Show submenu for translations [![Xola](https://support.xola.com/hubfs/logo.svg)](https://www.xola.com/) - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) Open main navigation Close main navigation - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) - English Show submenu for translations - [Login](https://xola.com/_public/login.html) [Login](https://xola.com/_public/login.html) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.xola.com/?hsLang=en) 2. [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en) 3. [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) # Hellotickets ## Simplify International reservations with seamless Hellotickets & Xola Integration Hellotickets specializes in offering **tickets to live events**, **guided tours**, **theme parks**, **museums**, and **local attractions** in top travel destinations around the world. Hellotickets helps **simplify travel planning** by helping customers **discover and book memorable activities with ease**. With a presence in over **20 countries** and platforms localized in **10+ languages**, Hellotickets is designed for **international travelers** who want a seamless, trustworthy, and flexible booking experience. All **reservations made through Hellotickets** are automatically pulled into your **Xola dashboard**, allowing you to **manage bookings from one central system**. This eliminates manual entry, helps prevent overbookings, and streamlines your operations—so you can focus more on delivering a great guest experience and less on managing third-party sales. **User Access:** **Administrator** or **Curator **roles have access to set up Hellotickets in Xola. **Administrator, Reservationist Lite **or** Reservationist **roles can view and modify Hellotickets reservations in Xola.  **Equipment Manager, Guide Manager** or **Guide **roles can only view Hellotickets reservations on the Roster.  To **grant access** to users, [click here](https://seller.xola.app/settings/users). --- **What's covered in this article:** - [How to Get Started](https://support.xola.com/hellotickets#get-started) - [How it Works](https://support.xola.com/hellotickets#works) - [Tips for Success](https://support.xola.com/hellotickets#success) --- ### How to Get Started To connect your Hellotickets and Xola accounts, follow these steps: #### Create a Hellotickets Account - Go to**[hellotickets.com](https://www.hellotickets.com/)** - Click the **"My Account"** icon at the top right. - Choose to **sign up via email**, **Google**, or **Apple ID**.  #### **Set Up Required Ticketing Settings in Xola** - To be eligible for listing on **Hellotickets**, each product must: - Have **QR code ticketing enabled** in Xola. - Go to [Settings > Apps](https://seller.xola.app/apps?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819). - Find **QR Code Scanning**,and click **Install**. - Go to **[Products > Experiences](https://seller.xola.app/products/experiences?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819)** **>** **Edit > Guest Management> Tickets**.  - Toggle on **Enable QR Code tickets for this experience**. - Turn on **One ticket per guest or per group**. - Go to [Products >Global Settings> Check in Preferences](https://seller.xola.app/products/globalSettings/checkin) - Toggle on **Require Check-In** Require Check-In can be done on a per experience level if you do not want to turn it on for all experience. Just go to **[Products > Experiences](https://seller.xola.app/products/experiences?__hstc=266414609.0434c85118e7152e1cb20b3d87560727.1746655889121.1757103821526.1757343554118.107&__hssc=266414609.4.1757343554118&__hsfp=2548668819)** **>** **Edit >Guest Management> Check in > Override the global setting. ** #### Install the Integration in Xola - Go to the [App Store](https://seller.xola.app/apps) in Xola. - Locate the **Hellotickets** app, and click **Install**. #### **Configure the Integration Settings** - After installing, click **Visit Settings Page** or navigate to **[Settings > Apps](https://seller.xola.app/settings/apps) > Hellotickets > Configure**. - Select which **products** you want to make available to Hellotickets. - Selecting products here allows Hellotickets to **view availability** but not yet sell them. #### **Complete Product Mapping with Hellotickets** - Work directly with the Hellotickets** API team** to map your Xola products to their platform. - This mapping step is required for Hellotickets to start sending reservations into Xola. ### **How It Works** - Travelers book tickets through Hellotickets website.  - Hellotickets pulls live availability from the Xola products you’ve selected during configuration. - Once your listings are mapped by the Hellotickets API team, reservations made through Hellotickets will be pushed automatically into your **Xola dashboard**. - Xola manages the availability and confirms the reservation in real time, keeping your calendar up to date. ### **Tips for Success** - **Select Only Relevant Products** Only select the products you want to appear on Hellotickets. You can update this at any time in your Xola settings. - **Work Closely with the Hellotickets API Team** Mapping is not automatic - make sure to coordinate with your Hellotickets representative to complete this step accurately. - **Check Availability Settings in Xola** Ensure your schedules, cutoff times, and availability rules are accurate, as Hellotickets will reflect what’s configured in Xola. - **Monitor Reservations** Once integrated, Hellotickets reservations will flow into your dashboard just like any other channel, so be sure to review your calendar for any updates or changes. **Need help?** Reach out to [partners@hellotickets.com ](mailto:partners@hellotickets.com) - [Getting Started](https://support.xola.com/getting-started?hsLang=en#main-content) - [Account Setup & Configuration](https://support.xola.com/getting-started?hsLang=en#account-setup-configuration) - [Website Integration & Installation](https://support.xola.com/getting-started?hsLang=en#website-integration-installation) - [Flex Plans](https://support.xola.com/getting-started?hsLang=en#flex-plans) - [Managing Purchases & Customers](https://support.xola.com/managing-purchases-customers?hsLang=en#main-content) - [Purchases Management](https://support.xola.com/managing-purchases-customers?hsLang=en#purchases-management) - [Reservation Management](https://support.xola.com/managing-purchases-customers?hsLang=en#reservation-management) - [Customer Management](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-management) - [Customer Data & Engagement](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-data-engagement) - [Reporting](https://support.xola.com/reporting?hsLang=en) - [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en#main-content) - [Xola App Store Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#xola-app-store-integrations) - [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) - [Marketing & Tracking Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#marketing-tracking-integrations) - [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en#main-content) - [Mobile Tools and Apps](https://support.xola.com/mobile-and-hardware?hsLang=en#mobile-tools-and-apps) - [Hardware Setup & Devices](https://support.xola.com/mobile-and-hardware?hsLang=en#hardware-setup-devices) - Company - [About Us](https://www.xola.com/about) - [Careers](https://www.xola.com/team) - [Press](https://www.xola.com/press) - [Support](https://www.xola.com/support) - [Security Policy](https://www.xola.com/security-policy/) - Resources - [Articles](https://www.xola.com/articles/) - [Help Center](https://support.xola.com/) - [Success Stories](https://www.xola.com/success-stories/) - [App Store](https://www.xola.com/app-store) - [Demo](https://www.xola.com/demo) - [Xola Universe](https://www.xola.com/universe/) - Documentation - [API Documentation](https://developers.xola.com/) - [Payment Services Agreement](https://www.xola.com/payment-services-agreement/) - [Terms](https://www.xola.com/terms/) [![logo](https://support.xola.com/hubfs/logo.svg "logo")](https://www.xola.com/) © 2026 Xola Inc. 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