BBPOS WisePOS™ E (Desktop) Hardware Setup

The BBPOS WisePOS™ E is a countertop reader for use with Xola desktop login. It connects to Xola over a local network connection via Wi-Fi or ethernet. It supports EMV chip and tap transactions, mobile wallets like Apple Pay and Google Pay, and magnetic-stripe swipes.


What's covered in this article: 


About the BBPOS WisePOS™ E

BBPOS WisePOS™ E is for desktop computers, iPads, and stationary set-ups.

  • For use with the desktop version of our platform via web browser and the Xola Tablet app (not Xola Kiosk app)
  • Requires internet connection
  • The BBPOS WisePOS™ E-reader device comes with a power cable.
  • Accepts tap, swipe, and chip payments
  • Click to Purchase here.

All orders are nonrefundable and nonreturnable.

Note: Click here for a list of hardware supported by Xola.

How to Set Up the BBPOS WisePOS™ E

Please make sure you have purchased a BBPOS WisePOS™ E before installing the EMV app. 

  • Navigate to the Xola App Store by clicking the App Store tab on the left.
  • Locate EMV and select the App Store tile.
  • Click the green Install button. mceclip0.png
  • On the BBPOS WisePOS™ E-reader device, pull the door off from the bottom left corner of the device and insert the battery. Once this battery is inserted, push the battery door back on. 
  • Hold the power button on the right-hand side of the device to power on. 
  • Once powered on, the device will ask you to connect to a Wi-Fi network. Hit the 'Change Wi-Fi' button and find your Wi-Fi network. Click on the Wi-Fi network and enter the password, if needed. 
  • Once connected, hit the back arrow at the bottom of the screen. 
  • Now, you will be taken to the Payment Screen which is a screen that says Payments by Stripe. 
  • Go to your Xola Account and Log in. 
  • Navigate to Settings > Hardware.
    • The BBPOS WisePOS™ E pairs with laptop/desktop computers. Both the computer and the device need to be on the same network to pair and maintain a connection.BBPOS - Settings Hardware.png
  • Enter a POS Station Label > Save
  • Next, click on Add DeviceScreen_Shot_2022-02-24_at_9.56.04_AM.png
  • Label: Name your Device 
  • Registration Code: This requires you to enter the following sequence on your BBPOS WisePOS™ E

      • Swipe over on the left-hand side to the right side
      • Click on Settings on the device screen
      • Enter the key sequence 0-7-1-3-9 for your admin code. 
      • Click on Generate Pairing Code
      • Enter the generated code from the device in the Registration Code field in Xola.
      • Click Add Device in Xola.

     

  • After adding the device, you will see an option to pair the device. This is the final step in setting up your hardware.
  • Once you successfully complete the above steps, you can take payments via the card reader. You will know the device is paired and ready if you no longer see the credit card input field readily available.
  • Instead, you will see a 'Manual Entry' toggle in its place.
  • Once you select Pay, you will have 5 minutes to process a card.
    • If it fails, you will have the option to try another card or use a different payment method.
  • All purchases made via your Chip & Pin hardware will be tagged EMV.

BBPOS WisePOS - simulate EMV .gif

Note: If you see the input fields for your credit card, your device will no longer be paired. Please navigate to Settings > Hardware to pair your device. 

 

Other Xola Hardware Devices

Please reference the table below for a breakdown of each Xola card reader's compatibility. 

  Supported Countries Device(s) Mobile / Desktop Xola App Connection Price** Where to Purchase
BBPOS WisePOS E US, CA, UK, EU

Desktop Computers/Laptops

Tablets

Desktop Only

Xola via desktop browser

Xola Tablet app 

Bluetooth

$349 for BBPOS card reader

$49 for the dock

BBPOS WisePOS E

Dock for countertop

Stripe Reader M2

US

Phones

Tablets

Mobile Only

Xola Phone mobile app

Xola Kiosk app

Bluetooth

$99 for Stripe Reader M2

$19 for the dock

$12 for the Tablet mount

Stripe Reader M2

Dock for countertop

Mount for Tablets

BBPOS WisePad 3

CA, UK, EU Phones Mobile Only

Xola Phone mobile app

Xola Kiosk app

Bluetooth

$119 for the card reader

Xola Purchase Link

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