Buzzshot Digital Waiver

Buzzshot is Escape Room Software that every Escape Room needs. Tablet-based player check-in and waivers streamline your pre-game process, and with the Xola integration, players can sign in advance for an even smoother experience. Take your Team Photos with Buzzshot to get automatic branding and make your photos look amazing! Then tie it all together by automatically uploading the photos to Facebook sending them to all your players via SMS & email, providing the perfect opportunity to ask for reviews! Happy players, more reviews!

Click here for more information on Buzzshot.

To set up Buzzshot, you will need a Buzzshot account, which you can sign up for here.


What's covered in this article:


How to Get Started

Get your Buzzshot API Key

You’ll need your API Key from Buzzshot to connect the integration in Xola:

  • Log into your Buzzshot account.

  • Go to Settings > Integration.

  • Copy your API Key from this page — you’ll need it in the next step.

Connect Buzzshot in Xola

Once you have your API Key, connect Buzzshot in Xola:

  • Log into your Xola account.

  • Go to App Store.

  • Find Buzzshot and click Install.

  • Paste your Buzzshot API Key into the field provided.

  • Click Connect.

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Enable Waivers for Your Products

To assign Buzzshot to your products:

  • Go to Customers > Digital Waivers  in Xola.

  • Click the Screenshot 2025-04-30 at 3.28.09 PM.pngbutton to access waiver settings.

  • Select the products you want to link to Buzzshot.

  • Click Save.

Once enabled, your guests will automatically receive a link to the waiver in their confirmation email after placing a reservation. When the waiver is signed, it’s automatically attached to the customer’s reservation in Xola.

How It Works

After setup:

  • Each product in Xola can be connected to a Buzzshot template.

  • When a guest makes a reservation, their reservation confirmation email will include a unique link to sign the associated waiver.

  • Guests who haven’t signed the waiver will be flagged in the Xola Roster.

  • Once a guest completes the waiver, their signed waiver appears directly in Xola, attached to their reservation.

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Tips for Success

  • Match waiver templates to products: Be sure each tour or activity has the correct waiver assigned. This prevents confusion for guests and staff.
  • Encourage waivers pre-arrival: Use confirmation and reminder emails to prompt guests to sign before they arrive. You can set this up in Xola Settings. 
  • Keep waivers updated: If you update your waiver in Buzzshot, double-check the integration still points to the correct template.
  • Test the flow: Do a test reservation to see how the waiver appears to guests and how it's tracked in Xola. It’s the best way to ensure a smooth experience.
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