Xola gives you the ability to offer both experience-based and custom dollar amount gifts, allowing customers to purchase memorable gifts for friends, family, or colleagues. Once a gift is purchased, an automated email—customized for either an experience-specific or dollar-value certificate—is sent directly to the recipient on your behalf, complete with clear instructions and a unique Gift Code for easy redemption at checkout.
Purchasers can also choose to send the gift certificate email to themselves if they want to deliver the gift personally; in this case, they’ll receive the same branded notification, ensuring a seamless recipient experience. Each email is designed to be user-friendly and provide the recipient with all the information they need to make use of their gift.
To learn more about how to set up gifts in your Xola account, please click here.
What's covered in this article:
- Custom dollar amount gift certificate - Recipient Email
- Experience-specific gift certificate - Recipient Email
- Gift purchased email - Admin Email
Custom dollar amount gift certificate - Recipient Email
A gift certificate for the recipient of a custom dollar amount gift certificate:
Subject Line: [Name of sender] sent you a Gift Certificate to [Company Name]
- The Gift Code located under the gift icon in yellow is used like a coupon code.
- At checkout, the customer clicks Have a code? to apply the gift certificate. As long as it meets the specified criteria, the code will apply.
- Instructions on how to use the gift code are included at the bottom of the email.
Experience-specific gift certificate - Recipient Email
The email below is a gift certificate for the recipient of an experience-specific gift certificate:
Subject Line: [Name of Sender] sent you a Gift Certificate to [Company Name]
- The Gift Code located under the yellow gift icon is used like a coupon code.
- The gift certificate specifies that the customer can use the money towards the Sky High City Views- Helicopter tour. In your Gift Preferences, you can specify whether or not customers can use a product-specific gift towards one experience or all of your offerings.
- Instructions on how to use the gift code are included at the bottom of the email.
- At checkout, the customer clicks Have a code? to apply the gift certificate. As long as it meets the specified criteria, the code will apply.
Gift purchased email - Admin Email
When your customer purchases any type of gift certificate, you will receive the following email:
Subject Line: Xola - Gift purchased
