Add-ons are additional items that you sell along with a reservation. These can be anything - Go Pro Cameras, water bottles, lunch, a bottle of champagne ... Totally depends on your business. Also, you can set a Pickup location as an Add-on (See below).
Add-ons can be customer-facing (available to purchase during online checkout) or private (can only be added to a reservation if it is a back office purchase or modification).
What's covered in this article:
How to set up add-ons
Global Level:
- Navigate to the Products> Global Settings
- Click on the Add-ons tab in the left-hand menu.
- Click +Create Add-on.
- Fill out Add-On Name and Description
- Choose a type:
- Quantity: can be added to a reservation incrementally, similar to demographics.
- Checkbox: can be added to a reservation in a binary fashion. If checked during the reservation process, the add-on will be added.
- Dropdown list: create a list of options to choose from at the time of reserving (each with different prices, if you'd like). Only one option can be chosen.
- You can drag and reorder the list to appear in the order you would like, by clicking the three lines and dragging it.
- You can choose which dropdown add-on you would like to be the default item shown during checkout.
- This will show the customer your default add-on, instead of showing the words "choose an option"
- Add a Picture for the Add-on
- Click the Upload Photos button to add photos to your Add-on. You can add a .jpg and .png images to each Add-on with a maximum size of 5 MB.
- Set a Price:
- Quantity add-ons can have a single price "per quantity". The add-on's final price will depend on the quantity chosen.
- Checkbox add-ons and dropdown list options can be priced either as a discrete dollar amount or as a percentage of the reservation demographic total (before other add-ons and before any applicable taxes and fees).
- Private add-ons: If you do not want this add-on to appear during online checkout, toggle on "Add-on is only available for back office purchases." This add-on will only show in back office purchases or when modifying a purchase.
- Required: You have the option to make quantity and dropdown type add-ons "required", meaning customers must choose an option in order to proceed with their reservation. Reservationists may skip these.
- Click Save.
Note: To see a global add-on on a particular listing follow the instructions below.
Experience Level:
- Navigate to the Products> Experience> Find the experience and click Edit
- Click on the Add-ons tab in the left-hand menu.
- Click +Create Add-on.
- Here you can choose a global add-on in the drop-down to add or you can create a new add-on that will only apply to this experience.
- Here you can choose a global add-on in the drop-down to add or you can create a new add-on that will only apply to this experience.
- If adding a new add-on follow the directions above.
- Reorder: You can drag and reorder the add-ons to appear in the order you would by clicking and holding down the three lines on the left side of the add-on and dragging it to your desired order.
- To edit or delete an add-on, click either the pencil icon for editing or the trash can icon for deleting.
Add-ons as Pick-Up Location
- For pick-up locations, only a Dropdown list can be used: create a list of options to choose from at the time of purchase. Only one option can be chosen.
- You can drag and reorder the list to appear in the order you would like, by clicking the three lines and dragging it.
- Set a Price: If you charge for pick up you can set the price, or make it $0 or 0% of the booking if needed
- Check the box to enable the settings to make Pick Up Location.
- Note: Using pickup location in add-ons will ensure that location information in the confirmation emails is correct and it will display this add-on on the roster.
Add-ons + taxes & fees
You can decide whether or not to apply Taxes & Fees to Add-ons by navigating to Settings > Taxes & Fees. Click here for more on configuring your Taxes & Fees.