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OnceThere

Expand Your Reach with the Xola + OnceThere Integration

OnceThere is a booking marketplace designed to help experience providers streamline online reservations and expand their reach by connecting with local distribution channels. By listing your activities on OnceThere, you can increase your visibility and attract more travelers who are actively seeking unique experiences.

Through the Xola + OnceThere integration, your real-time availability is automatically synced, ensuring that customers see up-to-date inventory when booking. This integration also allows you to accept reservations directly from the OnceThere platform, eliminating the need for manual updates and reducing the risk of overbooking.

User Access: Admin or Curator roles have access to set up OnceThere in Xola.

Admin, Reservationist Lite or Reservationist roles can view and modify OnceThere reservations in Xola. 

Equipment Manager, Guide Manager or Guide roles can only view OnceThere reservations on the Roster. 

To grant access to users, click here. 

 

What's covered in this article:

How to Get Started

  • Create a OnceThere Account
    • To begin, you’ll need a OnceThere account. You can sign up with them here.
  • Install the Integration in Xola
    • Go to the App Store in Xola.
    • Locate the OnceThere app and click Install.
  • Configure Your Experiences
    • Click Visit Settings Page or go to Settings > Apps > OnceThere > Configure.
    • Select the experiences you want OnceThere to access. This gives OnceThere permission to view the selected experiences' availability.
  • Complete the Mapping
    • Once enabled, OnceThere will contact Xola's integrations team to finalize the mapping between your products and their system.

How it Works

  • Once connected, Xola shares real-time availability for the selected experiences with OnceThere.

  • Travelers can then book those experiences directly through OnceThere’s website and partner channels.

  • Reservations made on OnceThere are pushed automatically into your Xola account.

While the experience availability is shared automatically, mapping the products between Xola and OnceThere must be completed manually by OnceThere’s API team.

Tips for Success

  • After selecting your experiences in Xola, reach out to the OnceThere team to initiate and complete the mapping process.

  • Ensure the experiences you share are configured properly in Xola (no unsupported pricing structures or manual accept settings).

  • Double-check reservation behavior after integration by doing a test booking with OnceThere’s team.