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Expedia

Boost Revenue and Stay Synced with the Xola + Expedia Integration

Expedia is a leading global distribution platform that enables millions of travelers to book reservations directly through its website and network of partner sites. By listing your experiences on Expedia, you gain access to a vast global audience actively searching for tours, activities, and unique adventures.

With the Xola + Expedia integration, all reservations and relevant customer information from Expedia are automatically synced into your Xola account. This seamless connection keeps your availability accurate, minimizes the risk of overbooking, and eliminates the need for manual updates.

This integration is a powerful way to increase revenue by showcasing your experiences on one of the world’s largest travel marketplaces, while ensuring your operations remain streamlined and up-to-date in Xola.

User Access: Administrator or Curator roles have access to set up Expedia in Xola.

Administrator, Reservationist Lite or Reservationist roles can view and modify Expedia reservations in Xola. 

Equipment Manager, Guide Manager or Guide roles can only view Expedia reservations on the Roster. 

To grant access to users, click here. 

 

What's covered in this article:

How to Get Started

  • Create an Expedia Account
    • To set up this integration, you’ll need an active Expedia account. You can sign up for one here.
  • Install the Integration in Xola
    • Go to the App Store in Xola.
    • Locate the Expedia app and click Install.
  • Configure Your Experiences
    • Click Visit Settings Page or go to Settings > Apps > Expedia > Configure.
    • Select the experiences you want Expedia to access. This gives Expedia permission to view the selected experiences' availability.
  • Complete the Mapping
    • Once your Experiences are selected, reach out to your Expedia Destination Manager to complete the mapping process between your Xola and Expedia accounts.

How it Works

  • Once integrated, reservations placed through Expedia will automatically appear in your Xola account.

  • The integration syncs availability between the two platforms, helping you avoid overbooking.

  • After setup, the Expedia team completes the final mapping of your products using their API so your listings match correctly.

  • All Expedia reservations are auto-accepted in Xola, even if you have Per-Event Minimums configured.

Tips for Success

  • Choose your most popular or best-reviewed Experiences to share with Expedia.

  • Ensure that your pricing, descriptions, and schedules in Xola are up to date - they will reflect directly on Expedia.

  • Maintain close contact with your Expedia Destination Manager for support with the mapping process or updates down the line.

  • Note that some custom Xola settings (like Per-Event Minimums or Private Upsell) may not be supported - monitor your integrations closely.