Passin Miami is a curated experiences platform that connects travelers with exciting attractions and activities throughout Miami. The Passin Miami + Xola integration allows you to automate your connection to this distribution channel, helping you grow your reach and streamline the management of bookings and availability between systems.
What's covered in this article:
How to Get Started
Follow these steps to connect your Xola account with Passin Miami:
Become a Passin Miami Partner
If you’re not already working with Passin Miami, email hi@passinmiami.com to get started. Once approved, their team will guide you through onboarding.
Connect Passin Miami in Xola
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In Xola, go to Settings > Apps.
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Find Passin Miami and click Install.
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Click Connect.
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To configure which products you would like Passin Miami to access, navigate to Settings > Apps > Passin Miami and click Configure. Here, you can select the products you want to connect.
Once you've connected, contact your Passin Miami onboarding contact or account manager. They'll complete the configuration to begin pushing reservations directly into your Xola account.
How it Works
The Passin Miami + Xola integration is designed to automate the connection between your Xola account and the Passin Miami distribution platform, making it easier to manage reservations and availability across both systems.
Once the integration is installed and configured, here's what happens:
- Real-Time Availability Sync: Xola serves as the source of truth for your availability. Any changes you make to your schedules, capacities, or blackout dates in Xola are automatically pushed to Passin Miami. This ensures that your products on Passin Miami only show reservable inventory, helping prevent overbookings.
- Product Mapping: During setup, each of your Passin Miami products is mapped to the corresponding Xola product. This mapping ensures that when a customer makes a reservation through Passin Miami, the correct tour, time, and pricing information is applied in Xola.
- Automated Reservation Import: When a customer reserves your experience through a Passin Miami channel, the reservation is automatically created in your Xola account. These reservations appear in your dashboard just like any other online transaction and include the customer’s contact info, payment details, and the reservation source.
- Centralized Management in Xola: You continue managing all operational aspects of your business, like check-ins, communications, and reporting, directly from Xola. Passin Miami acts as a sales channel, while Xola remains your operational hub.
This integration streamlines your workflow, helps you reach more customers, and reduces the need for manual data entry between systems.
Tips for Success
- Your Xola availability serves as the source of truth. Make sure your schedule, blackout dates, and capacities are up to date to avoid reservation conflicts.
- Double-check that product names, descriptions, pricing, and duration align between Xola and Passin Miami. Consistency improves your chances of being featured and booked.
- Use Xola’s reporting tools to view bookings coming through Passin Miami and evaluate how this channel is performing. This helps guide decisions on pricing and availability allocation.