Escape Kit provides powerful tools designed specifically for the escape room industry—giving you a seamless way to manage digital waivers, post-game photos, and follow-up marketing. By integrating Escape Kit with Xola, you can streamline guest check-in and deliver a standout customer experience from start to finish.
What's covered in this article:
How to Get Started
Create or log into your Escape Kit account
- Visit Escape Kit to get started or log into your existing account.
- You will want to collect your Escape Kit API Key. If you need help reach out to contact@escapekit.co
Connect your Escape Kit and Xola accounts
To connect the Escape Kit with your Xola account, complete the following steps:
- Locate the Escape Kit in the Xola App Store and select it.
- Click INSTALL and agree to the terms of usage.
- On the next page, you will need to enter your Escape Kit API key.
- Click Continue.
- Once this has been done, you can access your digital waiver settings via Customers > Digital Waivers, click on the
button, and select all the Products you would like guests to receive Escape Kit waivers.
- Hit Save, and your guests can receive links to these Waivers via their confirmation emails.
How It Works
Once the Xola + Escape Kit integration is active:
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A link to the Escape Kit waiver is automatically included in the reservation confirmation email sent from Xola.
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Guests are encouraged to complete their waiver before their experience, helping to streamline check-in.
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Completed waivers are visible in both your Xola and Escape Kit accounts, giving you easy access to important guest data.
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Escape Kit’s tools continue the experience after the game by helping you deliver post-game photos and personalized messages to increase reviews, social shares, and repeat visits.
Tips for Success
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Regularly update your waiver content: Keep your waiver forms current with any policy or legal changes to stay compliant and protect your business.
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Monitor waiver completion rates: Use the integration reports to track which guests complete waivers and send gentle reminders to those who haven’t.
- Turn on waiver reminder emails in Xola: Enable Xola’s waiver reminder emails to automatically prompt guests who haven’t completed their waivers before arrival—helping reduce check-in wait times.
Still have questions? Visit Escape Kit to learn more or email contact@escapekit.co.