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Coast To Coast Experiences

Sync Xola listings with Coast To Coast Experiences

Coast to Coast Experiences is a travel trade and channel management platform designed to help tour and activity operators distribute their offerings across marketplaces, resellers, and OTAs. By integrating with Xola, Coast to Coast syncs your availability and captures bookings in real time - eliminating manual entry and helping you grow through new sales channels.

With this connection, you can manage operations in Xola while extending your reach across the Coast to Coast network.

What's covered in this article:

How to Get Started

Follow these steps to connect your Xola account with Coast to Coast Experiences:

  • Become a Coast to Coast Experiences Partner
    • If you’re not already working with Coast to Coast, email dsavlov@glwcs.com to get started. Once approved, their team will guide you through onboarding.
  • Connect Coast to Coast in Xola
    • In Xola, go to Settings > Apps.
    • Find Coast to Coast Experiences, and click Install.
    • Click Connect.

To configure which products you would like Coast to Coast to access, navigate to Settings > Apps > Coast to Coast Experiences, and click Configure. Here, you can select the products you want to connect.

Once you've connected, contact your Coast to Coast onboarding contact or account manager. They'll complete the configuration to begin pushing reservations directly into your Xola account.

How it Works

The Coast to Coast Experiences + Xola integration is designed to automate the connection between your Xola account and the Coast to Coast distribution platform, making it easier to manage reservations and availability across both systems.

Once the integration is installed and configured, here's what happens:

  • Real-Time Availability Sync
    Xola serves as the source of truth for your availability. Any changes you make to your schedules, capacities, or blackout dates in Xola are automatically pushed to Coast to Coast. This ensures that your products on Coast to Coast only show reservable inventory, helping prevent overbookings.

  • Product Mapping
    During setup, each of your Coast to Coast products is mapped to the corresponding Xola product. This mapping ensures that when a customer makes a reservation through Coast to Coast, the correct tour, time, and pricing information is applied in Xola.

  • Automated Reservation Import
    When a customer reserves your experience through a Coast to Coast channel, the reservation is automatically created in your Xola account. These reservations appear in your dashboard just like any other online transaction and include the customer’s contact info, payment details, and the reservation source.

  • Centralized Management in Xola
    You continue managing all operational aspects of your business - like check-ins, communications, and reporting - directly from Xola. Coast to Coast acts as a sales channel, while Xola remains your operational hub.

This integration streamlines your workflow, helps you reach more customers, and reduces the need for manual data entry between systems.

Tips for Success

  • Maintain Accurate Calendars in Xola: Your Xola availability serves as the source of truth. Make sure your schedule, blackout dates, and capacities are up to date to avoid reservation conflicts.

  • Review Listing Information: Double-check that tour names, descriptions, pricing, and duration align between Xola and Coast to Coast. Consistency improves your chances of being featured and booked.

  • Track Bookings by Source: Use Xola’s reporting tools to view bookings coming through Coast to Coast and evaluate how this channel is performing. This helps guide decisions on pricing and availability allocation.

For assistance, contact Coast to Coast Experiences at dsavlov@glwcs.com.