Yonder and Xola integrate to create a seamless, end-to-end experience for both you and your guests. From the moment a reservation is made to the post-experience follow-up, this powerful connection ensures that every interaction feels effortless. With the Yonder + Xola integration, you can automatically trigger timely review requests and feedback workflows in Yonder based on real-time activity in Xola, helping you gather valuable insights, build trust, and boost your online reputation without lifting a finger.
Yonder is tourism's very own AI assistant!
Yonder is built for businesses of all sizes who want to:
- Convert more website visitors into customers
- Gain human-led insights into their website performance
- Gather and respond to reviews across a variety of platforms
- Enhance their brand reputation and industry authority
- Give the irreplaceable moments with their customers back to the team, and let custom-branded AI take on everything else.
Yonder use AI and automation to rev up your tourism business. These products include;
- An intelligent GPT-based AI chatbot
- Review request automations that increase responses by up to 50%
- Review and reputation management tool
- Advanced reporting and dashboard overviews
- Yonder Recommend — an innovative way to engage with site visitors, personalize their experiences, and drive more sales.
What's covered in this article:
How to Get Started
Get your Yonder ID
To enable the integration, you’ll first need to get your Yonder ID. To find your Yonder ID:
- Log in to your Yonder account.
- Navigate to Settings > Integrations > Booking Systems.
- Scroll down to Xola and click on it.
- The page will display your Yonder ID.
Connect Yonder in Xola
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In Xola, go to Settings > Apps.
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Find Yonder and click Install.
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Enter this Yonder ID in Xola and click Continue.
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To configure which products you would like Yonder to connect to, navigate to Settings > Apps > Yonder and click Configure. Here you can choose which products you want to connect.
Connect Xola in Yonder
- Now, return to the Yonder Integrations page in your Yonder account.
- Refresh the page to check the connection status.
- Once connected, your Xola ID will be imported.
- Click Activate to import all your products into Yonder.
Yonder will handle the technical setup and let you know once the integration is live. This usually takes 1–2 business days.
How it Works
Once connected, Yonder will automatically receive data from Xola to power customer feedback workflows. Here's what happens:
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When a customer completes an experience booked through Xola, Yonder is notified and can send a review request or survey.
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Xola sends customer name, email, phone number (if available), booking date, and experience details to Yonder so you don’t have to enter anything manually.
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Yonder will schedule messages based on the timing of the experience, ensuring guests are contacted at the right moment.
Tips for Success
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Make sure your Xola guest records include accurate emails and names. This ensures your messages from Yonder look personal and reach the right people.
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Yonder allows you to edit the language and branding of your review requests. Personalize it to reflect your voice and tone.
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Use Yonder’s analytics to track open rates, review responses, and guest sentiment. If something’s not working, you can tweak the timing or message.
If there are any issues, don't hesitate to reach out to Yonder support (support@yonderhq.com).