Escape Kit offers a suite of powerful tools built specifically for the escape room industry, helping you manage digital waivers, capture and deliver post-game photos, and automate follow-up marketing with ease.
When you integrate Escape Kit with Xola, you unlock a seamless connection that streamlines the guest check-in process, keeps your guest data synchronized, and enhances the overall customer experience from reservation to post-experience engagement. This integration ensures every interaction—whether it’s signing a waiver, viewing a photo, or receiving a thank-you message—feels smooth, personalized, and on-brand.
User Access: Administrator or Marketer roles have access to set up and manage Escape Kit waivers in Xola.
Administrator or Reservationist roles can view and link Escape Kit waivers to reservations and manage which products are assigned to waivers in Xola.
Reservationist Lite roles can view and link Escape Kit waivers to reservations in Xola.
Equipment Manager, Guide Manager or Guide roles can only view Escape Kit waivers linked to reservations on the Roster.
To grant access to users, click here.
What's covered in this article:
How to Get Started
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Create or log into your Escape Kit account
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Visit Escape Kit to get started or log into your existing account.
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You will want to collect your Escape Kit API Key. If you need help reach out to contact@escapekit.co.
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Connect your Escape Kit and Xola accounts
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To connect the Escape Kit with your Xola account, complete the following steps:
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Locate the Escape Kit in the Xola App Store, and select it.
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Click Install, and agree to the Terms of Service.
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On the next page, you will need to enter your Escape Kit API key.
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Click Continue.
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Once this has been done, you can access your digital waiver settings via Customers > Digital Waivers, click on the
button, and select all the Products you would like guests to receive Escape Kit waivers. -
Click Save, and your guests can receive links to these Waivers via their confirmation emails.
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How it Works
Once the Xola + Escape Kit integration is active:
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A link to the Escape Kit waiver is automatically included in the reservation confirmation email sent from Xola.
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Guests are encouraged to complete their waiver before their experience, helping to streamline check-in.
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Completed waivers are visible in both your Xola and Escape Kit accounts, giving you easy access to important guest data.
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You can monitor waiver completion and booking status using the Search Bookings tab in your Escape Kit dashboard and in your Xola Roster.
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Once a guest completes the waiver, their signed waiver appears directly in Xola, attached to their reservation.
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Escape Kit’s tools continue the experience after the game by helping you deliver post-game photos and personalized messages to increase reviews, social shares, and repeat visits.
Tips for Success
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Regularly update your waiver content: Keep your waiver forms current with any policy or legal changes to stay compliant and protect your business.
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Monitor waiver completion rates: Use the integration reports to track which guests complete waivers and send gentle reminders to those who haven’t.
- Turn on waiver reminder emails in Xola: Enable Xola’s waiver reminder emails to automatically prompt guests who haven’t completed their waivers before arrival - helping reduce check-in wait times.
Still have questions? Visit Escape Kit to learn more or email contact@escapekit.co.