--- title: Apple & Google Wallet Passes description: "Integrate Apple and Google Wallet passes into your Xola system to streamline guest check-ins. After booking, guests receive personalized passes via email, allowing easy access to reservation details directly from their wallets. To set up, install the \"Apple and Google Wallet Passes\" app from the Xola App Store and follow the customization instructions provided." --- [Skip to content](https://support.xola.com/apple-google-wallet-passes#main-content) English Show submenu for translations [![Xola](https://support.xola.com/hubfs/logo.svg)](https://www.xola.com/) - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) Open main navigation Close main navigation - [Home](https://support.xola.com/) - [24/7 Live Support](https://www.xola.com/support/) - English Show submenu for translations - [Login](https://xola.com/_public/login.html) [Login](https://xola.com/_public/login.html) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.xola.com/?hsLang=en) 2. [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en) 3. [Mobile Tools and Apps](https://support.xola.com/mobile-and-hardware?hsLang=en#mobile-tools-and-apps) # Apple & Google Wallet Passes ## Enhance guest convenience and speed up check-ins with secure, scannable digital wallet passes **Apple** and **Google Wallet passes** provide an **effortless** and **convenient** way for your customers to **check into** your experiences. These **digital passes** contain a **QR Code** that can be easily scanned using [Xola’s Redemption App](https://support.xola.com/xola-redemption-app?hsLang=en) or the [Xola Mobile App](https://support.xola.com/xola-mobile-app?hsLang=en), streamlining the entire **guest check-in** process. By leveraging these wallet passes, you reduce wait times, enhance the guest experience, and ensure a smooth, contactless entry to your events. **User Access:** **Administrator** roles have access to request Apple & Google Wallet Passes in Xola. To **grant access** to users, [click here](https://seller.xola.app/settings/users). --- **What's covered in this article:** - [How to Enable Ticket Redemption and QR scanning in Xola](https://support.xola.com/apple-google-wallet-passes#how-to-enable) - [How to Set Up Apple and Google Wallet Passes](https://support.xola.com/apple-google-wallet-passes#how-to-set-up) --- ### How to Enable Ticket Redemption and QR scanning in Xola - Navigate to the Xola App Store by clicking the **[App Store](https://seller.xola.app/apps)** tab on the left-hand side menu. - Locate **Ticket Redemption**, and select the App Store tile. - Click the **Install** button. - Locate **QR Code Scanning**, and select the App Store tile. - Click the **Install** button. - Navigate to **[Products \> Global Settings \> Check In](https://seller.xola.app/products/globalSettings/checkin)** and enable **Check-In**. - Now, go to [Products \> Experiences](https://seller.xola.app/products/experiences), hover over the experience, click **Edit**. - On the left-hand side, go to **Guest Management\> Tickets** - Choose how you want the QR code to appear to the guest: - **One ticket per group/party**: This will give one QR code per group. i.e., if you have a group of 5, they will only have to present the 1 QR code, and the whole group of 5 will be checked in at once. - **One ticket per guest:** This will give one QR code per guest. i.e. if you have a group of 5, they will have to present 5 QR codes and 1 QR code will check in 1 guest. **Note:** To use the feature, you must have both the Ticket Redemption and QR Scanning installed in your Xola account along with [Check-In enabled](https://support.xola.com/check-in-preferences?hsLang=en). If you would like more detailed information about Ticket Redemption, please [click here](https://support.xola.com/xola-redemption-app?hsLang=en). --- ### How to Set Up Apple and Google Wallet Passes - To turn on Apple and Google Wallet Passes, navigate to the Xola App Store by clicking the **[App Store](https://seller.xola.app/apps)** tab on the left-hand side menu. - Locate **Apple and Google Wallet Passes**, and select the App Store tile. - Click the **Request** button. - This will send a notification to the Xola team to reach out. - Passes can be customized to match your company branding and our team will send you those instructions. **Note:** The process requires development time from Xola and resources from you.  After completing the above steps, guests will receive a personalized Apple or Google Pass via email following their reservation. This pass enables them to conveniently access their reservation details directly from their Apple or Google Wallet. ![33727006327451](https://support.xola.com/hs-fs/hubfs/Knowledge%20Base%20Import/33727006327451.png?width=336&height=464&name=33727006327451.png)![33726994420123](https://support.xola.com/hs-fs/hubfs/Knowledge%20Base%20Import/33726994420123.png?width=247&height=535&name=33726994420123.png) - [Getting Started](https://support.xola.com/getting-started?hsLang=en#main-content) - [Account Setup & Configuration](https://support.xola.com/getting-started?hsLang=en#account-setup-configuration) - [Website Integration & Installation](https://support.xola.com/getting-started?hsLang=en#website-integration-installation) - [Flex Plans](https://support.xola.com/getting-started?hsLang=en#flex-plans) - [Managing Purchases & Customers](https://support.xola.com/managing-purchases-customers?hsLang=en#main-content) - [Purchases Management](https://support.xola.com/managing-purchases-customers?hsLang=en#purchases-management) - [Reservation Management](https://support.xola.com/managing-purchases-customers?hsLang=en#reservation-management) - [Customer Management](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-management) - [Customer Data & Engagement](https://support.xola.com/managing-purchases-customers?hsLang=en#customer-data-engagement) - [Reporting](https://support.xola.com/reporting?hsLang=en) - [Integrations & Advanced Tools](https://support.xola.com/integrations-advanced-tools?hsLang=en#main-content) - [Xola App Store Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#xola-app-store-integrations) - [Partner & Agent Management](https://support.xola.com/integrations-advanced-tools?hsLang=en#partner-agent-management) - [Marketing & Tracking Integrations](https://support.xola.com/integrations-advanced-tools?hsLang=en#marketing-tracking-integrations) - [Mobile and Hardware](https://support.xola.com/mobile-and-hardware?hsLang=en#main-content) - [Mobile Tools and Apps](https://support.xola.com/mobile-and-hardware?hsLang=en#mobile-tools-and-apps) - [Hardware Setup & Devices](https://support.xola.com/mobile-and-hardware?hsLang=en#hardware-setup-devices) - Company - [About Us](https://www.xola.com/about) - [Careers](https://www.xola.com/team) - [Press](https://www.xola.com/press) - [Support](https://www.xola.com/support) - [Security Policy](https://www.xola.com/security-policy/) - Resources - [Articles](https://www.xola.com/articles/) - [Help Center](https://support.xola.com/) - [Success Stories](https://www.xola.com/success-stories/) - [App Store](https://www.xola.com/app-store) - [Demo](https://www.xola.com/demo) - [Xola Universe](https://www.xola.com/universe/) - Documentation - [API Documentation](https://developers.xola.com/) - [Payment Services Agreement](https://www.xola.com/payment-services-agreement/) - [Terms](https://www.xola.com/terms/) [![logo](https://support.xola.com/hubfs/logo.svg "logo")](https://www.xola.com/) © 2026 Xola Inc. 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