Airbnb is widely known for its accommodations, giving travelers access to unique places to stay across the globe — from homes and apartments to truly one-of-a-kind stays like treehouses, castles, and houseboats.
Beyond places to stay, Airbnb now also offers Experiences, which allow travelers to explore destinations through hands-on activities hosted by local experts. These activities focus on authentic, immersive moments that showcase local culture, skills, and stories rather than traditional sightseeing tours.
By connecting Xola with Airbnb Experiences, operators can tap into Airbnb’s worldwide marketplace spanning more than 220 countries and regions. This integration helps increase exposure, drive additional reservations, and maintain consistent inventory management — all from within Xola.
User Access: Administrator or Curator roles have access to set up Airbnb Experiences in Xola.
Administrator, Reservationist Lite or Reservationist roles can view and modify Airbnb Experiences reservations in Xola.
Equipment Manager, Guide Manager or Guide roles can only view Airbnb Experiences reservations on the Roster.
To grant access to users, click here.
What's covered in this article:
How to Get Started
Follow the steps below to connect your Xola account with Airbnb Experiences.
Airbnb Requirements
To successfully connect Xola with Airbnb Experiences, you must meet the following requirements:
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Airbnb Host Account
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You must have an Airbnb Host account.
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If you’ve already submitted your host verification details, Airbnb will email you once the review is complete.
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If you do not yet have a Host account, you can create one through Airbnb.
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Note: Operators new to Airbnb must first complete the Airbnb qualification form.
Operators who are existing hosts must upgrade to the new Airbnb Experience before connecting their accounts to Xola.
If you're not sure, please log in to your Host account in Airbnb and check your dashboard for any required tasks.
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At Least One Airbnb Activity
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You must have at least one activity in LISTED (published) or READY TO PUBLISH status in your Airbnb Host account.
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If you’ve submitted an activity, Airbnb will review it and notify you once it’s approved.
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If you don’t yet have an activity, you’ll need to create one in your Airbnb Host dashboard.
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Supported Activity Configuration
Your Airbnb activity must meet all of the following conditions:
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Activity type is Experience (Services are not supported).
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Activity is Public Group only or Private Group only (not both).
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No external calendars are connected to the activity.
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Price options match those configured in Xola.
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Airbnb account time zone matches your Xola account time zone
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Connect Your Xola Account to Airbnb
Once your Airbnb account and activities are ready, you can connect Airbnb to Xola:
- In Xola, go to App Store .
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Find Airbnb Experiences and click Install.
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Select Connect.
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Log in to your Airbnb Host account when prompted (this step may be skipped if you’re already logged in).
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On the permissions screen, click Allow.
Your Xola account is now successfully connected to your Airbnb Host account.
Map Xola Products to Airbnb Experiences
Once you have connected your account in Xola, you will want to configure your experiences in Xola to Airbnb.
To configure which products you would like Airbnb Experiences to access, navigate to Settings > Apps > Airbnb Experiences and click Configure. Here you’ll see a list of your Airbnb products that are eligible to be connected.
Each product includes visual indicators to help guide you:
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Airbnb Status: Shows the current status of the listing in Airbnb.
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Allows you to publish or unpublish the listing in Airbnb.
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Xola Experience: Displays the list of Xola experiences available to link to that Airbnb listing.
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To connect a listing, select the appropriate Xola experience from the dropdown. A confirmation modal will appear — click Confirm & Link to proceed.
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Once the experience is linked:
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Xola will begin sending availability and pricing for that experience to Airbnb.
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Xola will also import any future Airbnb reservations that already exist for that listing.
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If the listing is approved but not yet live on Airbnb, you can publish it directly by clicking the Publish button.
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That’s it! Your Xola experiences are now connected to Airbnb Experiences.
If you need to make changes later:
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To completely disconnect the listing from Xola, click the
icon.
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To temporarily remove the listing from Airbnb while keeping it connected to Xola, click Unpublish. This allows you to pause visibility without breaking the integration.
How it Works
Once products are mapped, Xola becomes the source of truth for availability:
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Availability in Airbnb will be replaced with availability from Xola.
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New Airbnb reservations will automatically be created in Xola.
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Inventory is managed in one place, reducing the risk of double bookings.
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Customer and reservation data stays consistent across platforms.
Important Behavior to Note
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Availability can no longer be managed directly in Airbnb.
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Any reservations made before mapping must continue to be managed in Airbnb.
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Pricing must still be managed directly in Airbnb.
Tips for Success
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Manage Availability in Xola Only: All availability updates must be made in Xola. Changes will automatically sync to Airbnb.
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Double-Check Product Configuration: Ensure your experience type, group settings, pricing options, and time zones match exactly between Xola and Airbnb to avoid mapping issues.
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Use Supported Price Options: Airbnb currently supports per-person pricing with the following options only:
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Adult
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Child
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Infant
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Everyone
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Avoid Unsupported Configurations: The integration does not support:
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Service activity types
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Activities with both Public and Private group booking enabled
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Adjust these settings in Airbnb before attempting to map products.
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Monitor Performance: Utilize Xola reporting to track Airbnb bookings and assess channel performance, enabling you to optimize your distribution strategy.